Legal notice and privacy

The information provided on this site is for general informational purposes only. Some content may reference or summarise information from external authors or from published technical standards.

While Vektro Energy works to ensure the accuracy and relevance of the information presented, technical information, procedures, applications and recommendations may not apply to all equipment, operating conditions or any specific project.

No content on this site constitutes an engineering recommendation for a particular project. The structural and geotechnical design of a project requires site-specific studies and documentation signed by a licensed engineer.

Vektro Energy is the controller of the personal data it receives through the contact channels published on this site. Its registered address is Carrera 14 #76-26, Bogotá, Colombia, and the channel for any matter concerning your personal data is gerencia@vektroenergy.com.

Processing is governed by Colombian Law 1581 of 2012, by Decree 1074 of 2015 and by any Colombian legislation amending or supplementing them.

This site has no forms and collects nothing automatically. The only personal data we handle is what you choose to send when you write to us by email or WhatsApp: usually your name, your contact details and a description of your project.

That data is processed for three purposes. Handling and following up the request you send. Preparing and sending the corresponding technical or commercial proposal. Keeping a record of the exchange for as long as the relationship lasts. We do not sell the data and we do not transfer it to third parties for commercial or advertising purposes.

We do not request sensitive data or data concerning minors.

As the data subject you may access, update and rectify your personal data; request proof of the authorisation granted; be informed of the use made of it; file complaints with the Superintendency of Industry and Commerce for breaches of the law; and withdraw the authorisation or request erasure where no legal or contractual duty prevents it.

These rights are exercised by writing to gerencia@vektroenergy.com stating your name, the right you wish to exercise and the facts the request rests on.

Enquiries are answered within ten business days of receipt. Where that is not possible, we will give the reasons and the date of the answer within the five business days following the deadline.

Complaints are resolved within fifteen business days counted from the day after receipt. If a complaint is incomplete, we will ask for the missing information within the following five days; if the data subject does not reply within two months, the complaint lapses. Where resolution within fifteen business days is not possible, we will give the reasons and the new date, which will not exceed the eight business days following the deadline.

By writing to us through any of the published channels you give prior, express and informed authorisation for your personal data to be processed on the terms set out in this policy.

Data is kept for as long as the commercial relationship lasts and for any further period required by applicable legal obligations. Any change to this policy is published on this same page.

This policy takes effect on 26 August 2026.